How to Delete Xoom Account 2022- 6 Easy Steps.
Xoom used to be great, at the moment It’s not so great. So many people complain about how their transfers get canceled for no reason, and this can be quite frustrating if you need to send money urgently to a family or friend. Therefore, I totally get why you want to know how to delete Xoom account.
I know you may have your personal reason for wanting to know how to delete your Xoom account. In this article, I will show you the step-by-step guide on how I deleted my Xoom account. I will also provide answers to frequently asked questions about Xoom.
How to Delete Xoom Account
1. You need to go to the Xoom website on a web browser using your mobile phone or your desktop computer or laptop. You can click on this link to go straight to Xoom’s contact support page.

2. When you click above it’ll take you straight to the Xoom contact support page, where you’d need to fill in the contact form.
3. Select your “Main Reason For Contact”… you need to select Cancel Request.
4. Next, enter your email address and your name.
5, Under Subject, you could say Delete my account. You can use the same words for the Description box, if you don’t mind you could explain why you’d like to delete your account in the description box.
6. Click Submit, a message will be on the page that reads; Your case was created, We’ll get back to you soon. You will also get an email from Xoom and you’ll be assigned a case number.


Xoom by Paypal
Paypal bought Xoom in 2015. Xoom money transfer is a Paypal service that allows its users to send money to a recipient’s bank account, debit card, or mobile wallet anywhere in the world, with Xoom money transfer you can send cash for home delivery, pay international bills, and reload a prepaid mobile number.
Xoom takes out the stress of going to the bank or a money transfer service center, it makes your money transfer safer as you can transfer money in the comfort of your home.
Xoom Login
There are two ways you can log in to Xoom, you can either log in to your Xoom account with your already existing Paypal account (if you have one) or log in with Xoom. Whatever method you choose to log in with, you’ll need to enter the email address and password you used to sign up to Xoom or Paypal.
If you are having issues logging in to your Xoom online account, you could try resetting your Xoom password as this is the easiest way you can gain access to your account if you’re struggling to login in. To reset your password follow these steps;
1. On the Xoom log in screen, select Forgot Password?

2. Enter the email address that is registered to your Xoom account, Xoom will send you an email with password reset instructions.

3. Check your email inbox for instructions on how to reset your Xoom password.
If you are still having issues logging in to your Xoom account after resetting your password, you can contact Xoom support.
Xoom Phone Number
Phone Numbers | Languages and Hours |
---|---|
(877) 815-1531 (toll free);+1 (415) 395-4225 | English and Filipino: 8:00 AM to 5:00 PM Pacific Monday-Saturday Spanish: 6:00 AM to 7:00 PM Pacific Monday–Saturday French: 3:00 am–6:00 pm, Quebec time zone (EST) |
Europe and United Kingdom
Country | Phone Numbers* | Languages and Hours |
---|---|---|
United Kingdom | +44 207 949 4440 | English and Filipino: 8:00 AM to 5:00 PM Pacific Monday-Saturday Spanish: 6:00 AM to 7:00 PM Pacific Monday–Saturday French:9:00 am-midnight, France time zone (CET) Italian, German, and Arabic: 9:00 am – 6:00 pm, Germany and Italy time zone (CET) |
France | +33 1 73 43 10 47 | |
Germany | +49 69 380 798 14 | |
Italy | +39 0223312012 | |
Netherlands | +31 70 700 6463 | |
Spain | +34 91 835 1055 | |
All other countries | Call any number above (international charges may apply) |
Xoom Cancel Transaction
You can cancel your Xoom transaction as long as the transaction is eligible to be canceled. If the transaction link is not visible, it probably means they have already processed the transaction to your recipient, you can check your email for confirmation that the transaction is complete.
If the transaction link is visible, please follow the steps below to cancel your Xoom transaction
1. Go to the Track Transactions page on your Xoom account, you can do this by simply clicking this track transaction link, it will take you to your transaction page if you’re signed in to Xoom on the device you’ve used to access Xoom.
2. Go to your Transaction History under My Transaction.
3. Select the transaction you wish to cancel and then select Cancel Transaction.
Xoom Transaction Cancelled
It can be really annoying when you find out your Xoom transaction has been canceled and you’re not provided a solid reason. Unfortunately, your money transfer can fall under one of the several transfer review reasons set by Xoom or their disbursement providers no wonder you get people wanting to know how to delete Xoom account.
Some things that can delay or cancel your transaction are; Xoom and disbursement provider system availability, Receiving agent days and hours of operation, Currency availability, Regulatory or consumer protection laws, Sender’s payment method having funds available to pay for the transfer, or with a bank-funded transaction, we may wait to receive your payment. You can find a full list of the reasons here.
How Long do Xoom Transfers Take
Most Xoom money transfers are usually available to your recipients in minutes eg Mobile wallet, Xoom Reload, and Pay Bills, although there are some transactions that may take up to a few days especially if it’s a significantly high amount of money and a few checks need to be done.
Xoom Tracking
You’ll always get status update emails or text when you do a transfer using Xoom, you can also check your transaction by going to the http://www.xoom.com/track-transaction on your Xoom account to find out the current status of your transaction.
Xoom App
You can use the Xoom app to send money, reload mobile phones and pay bills, You can do this on any iPhone or Android phone. You can also check the status of your Xoom transfer transaction on the Xoom. This will save you the stress of logging in on a web browser.
Simply download the app from the App Store or Google Play, if you already have a Xoom account you’ll need to log in. If it’s your first time using Xoom, please sign up for a new account. Have a play around to see what you can do and how to navigate your way around the Xoom app.
Xoom Customer Service
To contact Xoom customer service, you can find the Xoom phone number that best suits your location above.
Xoom Xtras
People keep asking if XOOM Xtras is part of Xoom, It’s not! Xoom Xtras is simply a free loyalty program that rewards you for managing your XOOM account, engaging in Xoom social media pages such as Facebook, Instagram & playing games. It has no affiliation with Xoom it’s a completely different company.