Postmates is an online delivery service provider that is located in the United States of America and owned by Uber. In this article, you will get to know how Postmates works and what it can be used for.
What is Postmates?
Before we discuss how Postmates works, it only makes sense to tell you a little bit about Postmates. It is a delivery online service just like Uber Eats and DoorDash where you can place an order for food from the comfort of your home or office using the mobile app or web browser and have your order delivered to your chosen location.
Postmates is more than just an online food delivery service company, with Postmates you can also have other household items such as groceries, alcohol. Because the delivery services offered by Postmates are quite versatile, it’s a big rival for DoorDash DashPass which offers just food delivery.
With Postmates, customers can get food, wine, groceries, and more delivered from local stores straight to their preferred location within an hour of placing the order.
How Postmates Works
Postmates makes use of couriers or drivers to deliver items to customers. Postmates drivers would get an order notification on their mobile phones. Postmates technology uses GPS services to match demand from a customer to available Postmates drivers as quickly as possible.
If you download the mobile phone App for Postmates, you will see the list of all the stores you can order from. Using the app or web browser, as a customer you can browse through the list of stores and place an order from any of the stores.
For your order to go through on Postmates, you will need to pay for the item, the delivery fee, and the service fee. There is a way you can avoid paying for delivery, you could sign up for Postmates’ unlimited monthly subscription, it’s very similar to GrubHub plus but has more benefits.
With Postmates plus you get ” With your monthly subscription, you’ll enjoy a $0 delivery fee plus 5% off the service fee on restaurant orders over $15 and grocery orders over $30, even during busy times. You also get other perks such as money off uber rides.
When you have made the payment for your order, the nearest Postmates driver will get a notification about your order. As soon as he/she accepts your order, you will get a notification and will be able to track the progress of your order and see the exact location of the Postmates driver.
The Postmates driver will be able to call or text you to give you an update on your order in case of any delays or to arrange pick-up details.
This is pretty much how Postmates works, it’s also worthy to note that all tips given to Postmates drivers belong to the driver and that any order you place should be delivered within an hour. Postmates services are also available to customers every day of the year and 24 hours a day.