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How to Cancel Curology, Simple Steps- Plus 5 FAQs

Curology is a skincare company that makes custom skincare formulas for anyone that signs up for a plan. In this article, I will share how to cancel Curology.

When you sign up to Curology, you will need to take a makeup-free picture of your face which a licensed dermatology provider will use to evaluate your skin profile, skin type, and medical history. After evaluation, you’ll be prescribed a custom mix of three simple ingredients.

While the service is highly beneficial for those looking for personalized skincare, there may come a time when you need to cancel your Curology subscription. Maybe you found a better solution for your skin, or perhaps you just want to switch things up. Whatever the reason may be, canceling your Curology subscription is a straightforward process.

How to Cancel Curology Account

How to Cancel Curology
How to Cancel Curology
  • Step 1: Log into your account The first step to canceling your Curology subscription is to log into your account. If you do not have an account, you will need to create one. You can do this by visiting the Curology website and clicking the “Sign In” button. Enter your email address and password to log into your account.
  • Step 2: Navigate to the Subscription Page Once you are logged into your account, navigate to the subscription page. This page displays all the details of your subscription, including your next billing date, the products you have received, and the monthly cost.
  • Step 3: Choose to cancel At the bottom of the subscription page, you will find a button labeled “Cancel Subscription”. Click on this button to initiate the cancellation process.
  • Step 4: Confirm the cancellation You will be asked to confirm your cancellation. Read the information carefully and ensure that you understand the terms and conditions. If you agree, click the “Confirm Cancellation” button.
  • Step 5: Receive confirmation Once you have confirmed the cancellation, you will receive a confirmation email. This email will provide you with all the details of your cancellation, including the date your subscription will be canceled, and any other important information.
  • Step 6: Finalize the cancellation Your subscription will be canceled on the next billing date. You will not be charged for any additional products or services. You can continue to use any remaining products until your subscription is officially canceled.

How much is Curology Monthly Subscription

Curology is a skincare subscription service that provides customized skincare formulas based on the individual’s skin concerns. Curology offers two packages, you can either order the Custom Formula which costs $19.95 + $4.95 delivery charge per month, or The Set which includes your custom formula, plus the cleanser and moisturizer with free shipping.

How to Cancel Curology
How to Cancel Curology

How to use Curology Free Trial

When you sign up for the trial on the Curology website, you will need to enter your bank details, you will also have to pay the cost of shipping your free trial order which is about $4.95. You will receive through the post, a month’s supply of your custom skincare formula, you will also get a pH-balanced cleanser and moisturizer designed by Curology dermatologists.

Before your 30-day free trial expires, you will need to log into your account and adjust your plan/ delivery frequency. After your 30-day free trial expires, you will be charged monthly for your custom skincare formula refills. You can easily cancel Curology or pause your account/ subscription at any time, see the guide above on how to cancel Curology.

Does Curology Work

How to Cancel Curology
How to Cancel Curology

Curology has really good reviews, this must mean that they are making their customers happy. Before concluding if Curology works or not, it’s only fair to have used the custom-made skincare for the recommended length of time which is up to 90 days unless you get a very serious skin reaction to the skincare products.

Curology also offers a refund of your Curology order if you are not happy with the products within the first 90 days. There is no doubt that having a flawless skin can boost one’s confidence, you won’t think twice about sharing your photos on platforms such as Facebook Touch or creating a profile on IMVU Desktop.

Curology Customer Service

You can gain access to the Curology support page which may be all you need to answer any query you have about the services offered by Curology. If you would rather talk or chat with one of Curology Success team members for non-medical concerns, you can send an email here;

How do I pause my Curology subscription?

Pausing your Curology subscription means stopping your shipment from going ahead, to pause the next shipment of your Curology custom skincare product, go to the shipment page on your account, then manage your next scheduled shipment. Check your email inbox if you have the option to snooze your shipment from your pre-shipment email. You would normally get this email 2 days before your next box is shipped

Your subscription will be paused on the next billing date. You will not be charged for any additional products or services during the pause. You can restart your subscription at any time by logging into your account and clicking the “Resume Subscription” button.

In conclusion, pausing your Curology subscription is a convenient option if you are considering taking a break from your subscription but want to keep your account active. The process is straightforward, and you can easily restart your subscription when you are ready. If you have any questions or concerns about your pause, you can reach out to Curology’s customer service team for assistance.

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